FREQUENTLY ASKED QUESTIONS

  • Question: Is emedhouse a pharmacy?
    Answer:    No, www.emedhouse.com is an online medium which helps you to get access to different pharmacies all over the city.
  • Question: How is emedhouse helpful to me?
    Answer:    You need to just place order at www.emedhouse.com and we will take care of the rest. You do not have to hop from one shop to shop to fulfil your order.
  • Question: What is the guarantee that I will get my medicines at www.emedhouse.com?
    Answer:    www.emedhouse.com has partnered with well-known pharmacies all over the city, hence we have better chance to deliver what you need.
  • Question: I could not find my medicine on your website - Is it Unavailable?
    Answer:    No. You can always type the medicine name and place the order.
  • Question: Can I enquire before buying medicines?
    Answer:    Yes.
  • Question: Do I need a prescription for placing order?
    Answer:    Not for OTC products, but yes for those medicines which require prescription as per Drugs Law.
  • Question: How does my prescription get validated?
    Answer:    It is same as you go to the shop offline. Just instead of showing hardcopy, you are showing a scanned copy of same prescription to the pharmacy.
  • Question: I could not place order on website - What should I do then?
    Answer:    Don't worry. Email us at order@emedhouse.com or call us directly to place your order.
  • Question: Do you have a mobile app?
    Answer:    We are working on mobile app, it is still under development.