SHIPPING POLICY

  • Free Shipping on your FIRST ORDER within serviceable area (i.e. Kolkata). No minimum order value required.
  • Free Shipping on orders above Rs. 499/- within serviceable area (i.e. Kolkata). There will be a charge of Rs. 25/- for shipping on orders below Rs. 499/-.
  • In emergency situations, we try our best to deliver as soon as possible and we charge a convenience fee of Rs. 100/- for the same.
  • COD facility is available for all orders in serviceable area.
  • Condition and Expiry of Medicines/Products must be checked in front of Delivery Person, to reduce any kind of confusion or keep any rooms for arguments.
  • No extra tip or charge other than what is mentioned in bills/receipts is to be paid to Delivery Person.
  • Delivery Persons are authorized to ask for Original Copy of Prescription while delivering the order.
  • Delivery Persons are authorized to take snapshot of Pharmacy Bills and Original Copy of Prescription while delivering the order.
  • Delivery Persons are not authorized to deliver medicines to minors because of their safety, hence customers are requested to understand and cooperate with them.
  • Your order will be delivered same day or in 24 hours in serviceable area, provided the products are available in our partnered pharmacies. Our customer executive will confirm you the estimated delivery time before executing the order.
  • We deliver generally from 10 am - 7 pm everyday (except Sunday), provided customer is available to receive the order.
  • Customers are requested to sign and acknowledge the receipt of order.